Trase Miller is a company not a person and we came into being for the sole purpose of handling reservations and customer service for American Airlines Vacations (AAV). That was back in 1994 and at the time American had already celebrated flying its billionth passenger (that happened in 1991).
American’s history and heritage is as rich and colorful as any US corporation. American Airways was incorporated in 1930 and represented a consolidation of companies linked back to Charles Lindbergh in 1926. In 1934, American Airways became American Airlines, Inc.
We have been a part of a number of milestones with our client American Airlines and appreciate the all the ways that they partner with us. Since 1994 we have been privileged to work with a group of amazing executives over at American. American Airlines is like Trase Miller in that they really value promotion from within. Last week our “day to day” contact took another job at American and we all paused to wish her well.
Change is constant. And though we are no strangers to change it’s healthy to do some reflection about how we got to a certain point. We have arrived at the point of being considered a premium contact center that specializes in travel because good people over at American Airlines who push us and pull us to be the best.
Of course “THIS ISN’T THE END!” Lori but you will be missed! Congratulations and best of luck.
PS – Click here if you are interested in knowing more about the history of American Airlines.