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Blog | Trase = TRAvel SErvices

 

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Winning Strategy: Welcoming Millennials into Contact Center Careers

Contact Center Excellence – Eight Great Momisms

The Purpose of Business – Do You Get It?

Trase Miller's Contact Center and the Ethic of Reciprocity

Employee Engagement and Cheeky Team Members

Our Agent's Quality Pledge and Our Company Promise

Real People – Real Stories in Our Contact Center

What We Have Here is a Failure to Communicate

Contact Center Fulfillment, Chicken Sandwiches, Mindsets & Monkeys

The Science of Quality and Employee Engagement

Loyalty – A Customer Love Fest

Premium Contact Center = Hard Work – Simple Truths

Travel Predictions 2012

New Year’s Resolutions 24/7/365

Trase Celebrates the Season AND Accomplishments

Affiliations Influence Our Contact Center Perspective AND Performance

Contact Center Thanks

Helping People Move Ahead

FAMished for Destination Knowledge and Motivated by Travel

Trase Miller – Beloved

The Essence of Why People Travel

At Trase Miller Quality and Loyalty Go Hand in Hand

Traveling From a Travel Contact Center

Trase Miller Will NEVER Forget

Trase Miller Looking At Transitions

Seriously Valued Client Partnerships

Trained and Empowered Employees = Loyalty

Loyalty is Sooooo Money

World's Best Contact Center Bosses

A Reflection on Bravery

Contact Centers and Summer Travel Trends 2011

Looking For Greener Grass? – Trase Miller is Hiring!

Contact Center Repatriation - Go USA

What a Difference a Year Makes

Believe It – Onshore USA and Passionate Travel Expertise Matter

From a Contact Center in Tulsa - We Appreciate YOU

A Hundred Good Points of Partnerships

Trust In Contact Centers - Trust in Trase

Taking Oprah’s Travel Advice

Details – Details: Value Add and Loyalty

Spring Break - - - Woo Hooooo

Success Milestones at Trase Miller

Be Prepared - For New Business

Presidents Day, Loyalty and Leadership at Trase Miller

Why Tulsa? A Great Time and A Great Place

And The Winners Are…

Efficiency, Accountability, Transparency and Ethics In Our Contact Center

Four Travel Trends For 2011 - What They Mean To Trase Miller

Trase Miller Promotes From Within

Adapting Our Business in 2011 - Dog Days Are Over?

Christmas and Travel and Anticipation

Trase Miller Client Partnerships and Auld Lang Syne

A Company Culture of Celebration

The Quintessential Celebration Travel Week

Cars and Contact Centers - The Rush of Competing

Contact Center Services - We're Stuck In The Middle

Hello, Bye-Bye and Onshore Outsourcing

Customer Service In Angry Times – ‘Tis The Season

Tulsa Forecast: Warm with 100% Chance of Appreciation

Predicting Change and Fall Foliage

Screaming Mad About Airline Fees?

A Sad Goodbye to a Spectacular National Treasure

Is Travel on Your Bucket List?

The Travel Industry and 9/11 - We Remember

Offshore Contacts Tastes Like Chicken. No Really!

Passion For Travel - Travel For Passion

Get Out and Vacation – Don’t Forget Celebration

Contact Centers and A Full Moon

Transforming a Premium Contact Center

Debate Intensifies: Onshore Versus Offshore Contact Centers

Timing is Everything in Contact Centers

Coy Customer Service: Not For Us – Not By Us

Contact Center email Support and Extraordinary Communicators

Ch-ch-ch-ch-Changes: Reinventing Ourselves

Skipping Summer Vacation - Not A Good Idea

Service, Deals & Things Gone Wrong: Operators Are Standing By

…And the Pursuit of Happiness

Leisure Sickness - Have We Lost Our Minds?

Really Bad Customer Experience - Don't Give A Wit

Remarkable Customer Service - Unexpectedly Delighted

“Live to Work vs Work to Live”

Inspired Career Choices - Proud to Work Here

Don't Cross That Line in NYC

Off the Charts Customer Satisfaction and Forrest Gump

Apple’s Latest Brilliant Move – We’ll See!

The Volcano & The Human Condition: ''We Were Like Animals''

It's a Dirty Job (Someone Has To Do It)

Homeshore/Onshore: Back To The Future

Where is the Humanity???